Monday through Friday 8am to 5pm

The fastest way a caller can reach a Call Center operator is:

 Dial 888-452-7381

Press 1 for English or press 2 for Spanish

Then press 0 for a Call Center Operator.  

After hours or on weekends

Dial 888-452-7381

Press 1 for English or press 2 for Spanish

Then press 4

From there you will be able to connect directly to any of our shelters.

Please do not use this option during Call Center hours (Monday through Friday 8am to 5pm)

Using this option during Call Center hours could cause you to be on hold for an excessive amount of time.

Online feedback form

We hope that you were able to find the information that you were looking for on our Website. If you need further assistance, please contact one of the following individuals:

For Media Relations Questions, contact:

Monday - Friday Business Hours
(213) 482-9558

For Director of Community Events, contact

Captain Karen Knipscheer Cox
(323) 224-3548

For Questions or Suggestions regarding Employment Opportunities, contact:

L.A. Animal Services Personnel Section
Ani.Careers@lacity.org
(213) 482-9590

For Questions or Suggestions regarding Spay/Neuter, contact:
(Free Certificate, Discount Coupons & Spay/Neuter Adoption programs)

Brenda Van Den Bosch
L.A. Animal Services Spay/Neuter Coordinator
Ani.Sterilization@lacity.org
(213) 482-9525

For Questions or Suggestions About Spay/Neuter Mobile Van, contact:

Brenda Van Den Bosch
L.A. Animal Services
Spay/Neuter Mobile Van Coordinator
Ani.SNVan@lacity.org
(213) 482-9540

For Questions or Suggestions About the Board of Commisioners or Commision Meetings, Agendas or Minutes, contact:

Ross Pool
L.A. Animal Services Commission Secretary
Ani.Commission@lacity.org
(213) 482-9501

For Questions or Suggestions About Our Volunteer Program, contact:

L.A. Animal Services Volunteer Office
Ani.Volunteers@lacity.org
(323) 276-5845

For Questions or Suggestions About Making A Donation, contact:

Accounting
L.A. Animal Services Accounting Section
Ani.Donations@lacity.org
(213) 482-9544

For Questions About Licensing, contact:

Licensing
L.A. Animal Services Licensing Section
Ani.Licensing@lacity.org
(213) 482-9550

For Questions About Permits, contact:

Officer Clegg
L.A. Animal Services   Permits Section
Ani.Permit@lacity.org
(213) 485-1135
Fax: 213-485-1146

To provide feedback regarding our Service, contact:

Administration
L.A. Animal Services Administration Section
Ani.ContactAdmin@lacity.org
(213) 482-9558

or download Service Feedback forms below:

Service Feedback Form (English)
Service Feedback Form (Espanol)

For Questions or Suggestions About Our Website, contact:

L.A. Animal Services WebMaster
Ani.Webmaster@lacity.org