Contact Us

The fastest way a caller can reach a shelter is:

    -If you have a human life threatening emergency, please call 911 immediately.
    -If your pet is sick or needs medical assistance, please visit or contact a veterinary hospital.

  • If there is a stray animal that appears to have a life threatening emergency, please call 888-452-7381 and PRESS 1
  • If there is a stray aggressive animal, please call 888-452-7381 and PRESS 1
  • If there is a stray animal on school grounds, please call 888-452-7381 and PRESS 1

For all other inquiries, please call 888-452-7381 and PRESS 2:

  • If you do not know the animal shelter near you, please PRESS 1.
  • If you need a dead pick up, please PRESS 2.
  • If you have a barking dog complaint, please PRESS 3.
  • If you want to be transferred to an animal shelter, please PRESS 4.
  • For licensing and/or volunteer information, please PRESS 5.

For information on shelter locations and hours, please visit: laanimalservices.com/shelters/

Contact Administrative Offices

For specific questions about our adoption fees and policy, available pets, and items to donate please visit or contact your local LA Animal Services Center.

For Questions About the Volunteer Program:
Volunteer Office
ani.volunteers@lacity.org
(323) 224-2350

For more volunteer information visit our Volunteer Page

For Questions About Licensing:
Licensing Section
ani.licensing@lacity.org
(213) 482-9550

For Questions About Outreach Events and Mobile Pet Adoptions:
Annette Ramirez, Director of Field Operations
annette.ramirez@lacity.org

For Questions About Code Enforcement and Filming/Photography Requests:
Mark Salazar
mark.salazar@lacity.org
(213) 482-7455

For Press and Media Inquiries:
Brenda Barnette, General Manager
brenda.barnette@lacity.org
(213) 482-9558

For Questions About the New Hope Program:
Maria Gordo, Executive Assistant/New Hope Program manager
ani.newhope@lacity.org
(213) 482-9558

For Questions About Employment Opportunities:
Personnel Section
animalservices.careers@lacity.org
(213) 978-1808

For Questions About the Board of Commissioners, Commission Meetings, Agendas or Minutes:
Los Angeles Animal Services Commission Secretary
ani.commission@lacity.org

For Questions About Permits:
Permits Section
ani.permit@lacity.org
(323) 224-0927
(213) 847-0555 Fax

To provide feedback, compliments or file a complaint about our service, download our Service Feedback Form and mail to:
Department of Animal Services
Attn: General Manager
221 N Figueroa Street, 6th Floor
Los Angeles, CA 90012

For questions or suggestions about our website:
LA Animal Services Public Relations
ani.webmaster@lacity.org


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