Contact Us

The fastest way a caller can reach a shelter is:

    -If you have a human life threatening emergency, please call 911 immediately.
    -If your pet is sick or needs medical assistance, please visit or contact a veterinary hospital.

  • If there is a stray animal that appears to have a life threatening emergency, please call 888-452-7381 and PRESS 1
  • If there is a stray aggressive animal, please call 888-452-7381 and PRESS 1
  • If there is a stray animal on school grounds, please call 888-452-7381 and PRESS 1

For all other inquiries, please call 888-452-7381 and PRESS 2:

  • If you do not know the animal shelter near you, please PRESS 1.
  • If you need a dead pick up, please PRESS 2.
  • If you have a barking dog complaint, please PRESS 3.
  • If you want to be transferred to an animal shelter, please PRESS 4.
  • For licensing and/or volunteer information, please PRESS 5.

For information on shelter locations and hours, please visit: laanimalservices.com/shelters/

Contact Administrative Offices

For Questions About Making a Donation:
Brenda Barnette, General Manager
brenda.barnette@lacity.org
(213) 482-9558

For Questions About Outreach Events, Mobile Pet Adoptions and Filming/Photography Requests:
Annette Ramirez, Director of Field Operations
annette.ramirez@lacity.org

For Press and Media Inquiries:
Ashley Rodriguez, Public Relations Specialist
ashley.rodriguez@lacity.org
(213) 482-9551

For Questions About the New Hope Program:
Maria Gordo, Executive Assistant/New Hope Program manager
ani.newhope@lacity.org
(213) 482-9558

For Questions About Employment Opportunities:
Personnel Section
animalservices.careers@lacity.org
(213) 978-1808

For Questions About Code Enforcement:
Mark Salazar
mark.salazar@lacity.org
(213) 482-7455

For Questions About the Board of Commissioners, Commission Meetings, Agendas or Minutes:
Los Angeles Animal Services Commission Secretary
ani.commission@lacity.org

For Questions About the Volunteer Program:
Volunteer Office
ani.volunteers@lacity.org
(323) 224-2350

For more volunteer information visit our Volunteer Page

For Questions About Licensing:
Licensing Section
ani.licensing@lacity.org
(213) 482-9550

For Questions About Permits:
Permits Section
ani.permit@lacity.org
(323) 224-0927
(213) 847-0555 Fax

To provide feedback, compliments or file a complaint about our service, download our Service Feedback Form and mail to:
Department of Animal Services
Attn: General Manager
221 N Figueroa Street, 6th Floor
Los Angeles, CA 90012

For questions or suggestions about our website:
LA Animal Services Public Relations
anipr@lacity.org


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